2 Star Reviews for 2013 Subaru XV Crosstrek

Overview & Reviews

Average Score

4.02/5 Average
72 Total Reviews
This Year's Model Updates:

The 2013 Subaru XV Crosstrek is an all-new model.

Pros:
  • Spacious cabin
  • Standard all-wheel drive
  • Crossover utility in a compact, fuel-efficient package.
  • Superior off-road capabilities
Cons:
  • Transmission drones under load
  • Sluggish midrange power
  • Restrictive infotainment system.

User Reviews:

Showing 1 through 10 of 72.00
  • Dont bother buying - 2013 Subaru XV Crosstrek
    By -

    Car consumes way to much oil for a brand new car. Never thought I would spend so much on just oil. Spend more time getting oil for the car then I do getting gas. My oil light came on right after I purchased the vehicle and had the dealer see what was wrong they said it was just low. After topping it off I began my trip home and on an empty road the oil light came on had to drive it several hundred me to get oil. Took it in to a dealer and say the car normally burns 1 quart every 1200 miles. You do an oil change every 7000 miles thats 5-6 quarts of oil at 10 bucks a quart. Never had any problems. So with other vehicles first and last subaru I personally buy. Also the car over revs.

  • Nice ride at expense of tire wear and Oil use - 2013 Subaru XV Crosstrek
    By -

    I updated this review because Ive learned more about the Crosstrek that applied to me since I traded it in. (I feel sorry for the ones who bought it after me) My update will appear at the end of my original review which is here: I like the feel of driving this. Good points is the MPG (unless the wind blows against you then it drops by 10 MPG--that is not a joke! ANYTHING but during downhill and you lose the great mileage) I have a cage in back for little dogs--and I like the way that works. The storage is wonderful. easy to see out windows and easy to drive in traffic. Down side. Cloth seats stain when you sneeze! Horrible how bad the seats look in just a few years. I wish I had gotten leather. Very noisy on the road--good thing noise doesnt bother me too much but it drives others crazy. The worst thing about the vehicle is the tire wear. The vehicle is not worth it because it eats tires like crazy and the dealers and Customer Service for Subaru both handle this fact as if it is your fault. This is what dealers in Arizona, California, Utah, Montana, and Alaska have actually said to me: a) its your driving b) its out of alignment (fixed THREE times but never corrected tire wear) c) its because you carry an ice chest and food in the back when you travel d) its the 300 lb motorcycle trailer you pull e) its all the potholes you hit f) it must be heavy passengers that you carry in back g) its your toy Pomeranians that you carry in a cage in back h) its the tires you buy Its not any of those things. At 70,000 miles, I was on my 5th set of tires! The first set went out at 19,000! What is up with that? The last set of tires I bought were rated hard tires (602) with a 60,000-mile warranty and after only 25,000 miles Subaru in Fairbanks refused to rotate the tires because they say I need new ones, AGAIN! It was Anchorage Subaru who told me if I bought the hard tires and they wore out that fast, that the tire company would honor the warranty. I figured it was a good solution to badly wearing tires--problem was, when the tire company saw the tires, they blamed the Crosstrek and refused to honor the warranty. Incredible. I own a 2013 CrossTrek. Something is very wrong with the tire wear. Soft tires get 15,000 and hard rubber gets 25,000--that is not right. Buyers beware. (You will find more reviews like this about the tires on the Internet). There is either something wrong with the Subaru I bought or with he crosstalk in general. My second major complaint is the customer care department. The problem showed up at 19,000 when I almost killed myself on bald tires. That is when the excuses began. Even though I had a 60,000 mile or 3-year warranty, they strung me along until the warranty ran out--paid for one alignment and then kept telling me, "this time it will be different" . Once the warranty was out, I was out of luck even though there was something definitely wrong with the vehicle and I began the process at 19,000 miles. The only thing Subaru did for me besides string me along until the warranty ran out was align my vehicle, buy one set of tires and assure me they wanted to take care of the problem--which never happened. Hollow words, really. I will never buy another Subaru. Not because of the tire wear and something being wrong with my vehicle, things go wrong! I own a business and nothing is ever 100%. so I cut slack for businesses. The trouble is the warranty was not honored--not the one that came with the original purchase or their extended warranty. I expected better from Subaru because they have been good in the past-but this was ridiculous--to blame me (who has driven for 40 years) and make sure that they did not correct the problem and let both my warranties run out. I wasted a lot of time and money on this problem--and as far as Im concerned, Subaru owes me the money back from my extended warranty because they did not honor it. I have kept all my records and pictures and even a few tires--if someone does a class action, Im in. UPDATE 9.21.16 There is a class action--but not on the tire wear--on oil!!!! And that was one of the problems I had. The car went through LOTs of oil. I kept running out and I mentioned it several times. Once It was only 500 miles after an oil change. I called the dealer who changed my oil and they said they probably forgot one quart! I was so far away from that dealer that I didnt bother to take it back to them (they are in Ogden and I was in Arizona). The oil light came on a lot and I asked several Subaru dealers what was going on and they claimed there was nothing going on--acted as if I didnt understand cars. Now there is a class action suit about the oil--I probably put in an extra 5 quarts when I owned the vehicle so it isnt worth my time trying to find receipts to join the suit but I can take the time to warn others about the way Subaru strung me along on TWO issues and their warranty was worthless! I really believe they should refund me the money paid

  • transmission failed at 113,000 - 2013 Subaru XV Crosstrek
    By -

    dont buy this car. Bought it new and transmission failed. I did all the preventive maintenance. Should have learned from my 1st Subaru that died on me at 110,000 miles. I will be buying a rav4 now because I have lost thousands of dollars. The cost to fix the transmission would be 3 grand. no way jose

  • Disappointing - 2013 Subaru XV Crosstrek
    By -

    First time Subaru owner, 2013 Crosstrek purchased Feb 2013. Less than 5000 mi, 5 dashboard warning lights started flashing, transmission wont shift. Had it towed to dealer. Not offered loan vehicle, so need to rent car at my own expense until repairs are made. I expected better of a vehicle costing nearly $25K. Also, very poor mileage, my best highway mileage is 26 mpg, best all-around mileage is 22 mpg. Definitely does not live up to advertising. I will not buy another Subaru.

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